INFORMATION

Contact Information

Frequently Asked Questions

How can I place an order?

You can place an order by using our website, contacting us via email, or giving us a call.

Do you offer delivery services?

Yes, we offer delivery services. Please note that delivery fees are the responsibility of the customer.

What is your return policy?

Once the product leaves our warehouse, we document its condition with a video. Unfortunately, we do not accept returns after shipment.

How do you ensure product quality?

Our products are manufactured in Germany and come with an official NAFDAC registration number to ensure quality and compliance.

Can I cancel or modify my order after placing it?

If your order has not yet left our warehouse, you can cancel or make modifications to it.

Do you ship internationally?

We are currently working on facilitating international orders. Thank you for your patience as we finalize this process.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and mobile payment platforms. Full details are available at checkout.

How can I track my order?

Once your order is shipped, we will provide you with a tracking number and instructions via email to help you monitor its delivery status.

Feel Free to

Contact Us for Any Questions